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Terms & Conditions

Overview

The Scripts Plus Program (the “Program”) is a subscription-based lifestyle, healthcare, and prescription discount program which allows its Members and their Dependent Family Members access to numerous cost-saving and assistance-based services. It is offered to U.S. residents at least 18 years of age, except where prohibited. By enrolling into the Program, you agree to the terms and conditions stated herein, subject to any amendments or newer versions posted on the Program’s website, www.ScriptsPlus.com.

Not Insurance

The Program is a package of non-insured benefits that offer significant value and convenience to its Members. It is not, however, an insurance policy, nor does it meet the minimum essential coverage requirements of the Affordable Care Act. The Program does not make direct payments to the providers of medical services.

Risk-Free Review Period.

All new Members who have yet to utilize their benefits have a ten (10) day risk-free review period to evaluate the Program (the “Review Period”). To be eligible, you must request cancellation within the first 10 days of the “Effective Date” of your membership, as shown on your Scripts Plus Card; or (2) the date you received your enrollment materials. Requests must be made by calling Member Services. To receive a full refund of the Enrollment Fee, if any, you must return all package materials within the first thirty (30) days of the Effective Date to: Scripts Plus c/o Member Services, 5300 Broken Sound Blvd #200, Boca Raton, FL 33487. Return packages must be sent by trackable means, and proof of delivery does not constitute proof of receipt. Eligible refunds are processed as soon as they are received and normally appear on your appropriate bank or credit card account within ten (10) days of processing.

Use of Benefits

The Program Benefits are available to you, the Member, and your Dependent Family Members, by calling Member Services at the number printed on your Scripts Plus Card, or visiting us online at www.ScriptsPlus.com. Dependent Family Members can include, where applicable, your spouse and immediate family members who are under the age of 25 who are living with you and are financially dependent upon you, the Member. You are responsible for disclosing your eligible Dependent Family Members to us so that we can provide you and your family with the best possible service.

Program Term & Cancellation

Your membership is on a month-to-month basis, automatically renewing the same day of each following month. For example, if your Effective Date is November 15th, your membership will automatically renew the 15th of each following month, unless cancelled. You must cancel your membership before it renews each month in order to avoid the billing of the next month’s membership fees. If you cancel your membership, your membership will not renew and your membership will terminate immediately. There are no refunds or credits for partially used periods. Except for cancellations made during the risk- free review period, you will continue to have access to the Program benefits until the final day of your last billed month.

Authorization of Fees

By becoming a Member, you agree to and authorize all charges for or incurred in connection with the Program to be made against your bank or credit card account on file. If you do not effectively cancel during the risk free review period, you will be deemed to have confirmed your continuing authorization for all charges that accrue while you are a Member to be withdrawn from or charged to your Billing Account, including withdrawals and charges that may be processed after you cease to be a Subscriber for charges that accrued while you were a Member. Depending on the Effective Date you selected when you enrolled, charges will be submitted on or about the same calendar day of each month for the next month (your “Billing Date”). Payment of any charges will not be deemed confirmed until five business days after the date of the receipt of such payment from your Billing Account by automatic bank draft or credit card.

Payments to Providers for Products & Services

You agree that you and your covered Dependent Family Members are solely responsible for payment of any amounts due for products or services obtained by you or your covered Dependent Family Members in connection with your Membership. Failure to make prompt payment of the amounts due may result in the termination of your Membership. Under no circumstances shall the Program or its administrators shall be considered either a guarantor or payor for any products or services provided to any Member by any third party unless explicitly represented in the Benefits.

General Release

All Benefits and Program service is provided AS-IS without implied or express warranty of any kind. You, on behalf of yourself and all of your covered Dependent Family Members, hereby forever release, acquit and discharge each of Scripts Plus, Interactive MD (“iMD”), LLC, iCan Benefit Group, LLC and their respective affiliate companies, officers, directors, employees and agents from any and all liabilities, claims, demands, actions and causes or action that you, or your covered Dependent Family Members may have by reason of any monetary damage or personal injury sustained as a result of or in connection with the provision or lack thereof of any and all Benefits or other benefits, services, or merchandise made available through or as a result of your Subscription. The sole recourse available to you and your covered Dependent Family Members shall be cancellation of your Subscription and any refund available as provided in the Risk- Free Review Period section of these Terms and Conditions.

Governing Law, Arbitration

The Program, and its terms, conditions and limitations are governed by and construed in accordance with the laws of the state of Florida, without regard to conflict of laws provisions. You agree that any dispute, claim or controversy arising out of or relating in any way of your Membership, these Terms and Conditions, including this section, shall be determined by binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. You agree that, by agreeing to these Terms and Conditions, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and we are each waiving the right to a trial by jury or to participate in a class action. Each party is responsible for the filing fees associated with arbitration proceedings. Unless you and we agree in writing, you may only bring an action on behalf of yourself and not an action on behalf of a class of Members. This arbitration provision shall survive termination of this Agreement and the termination of your Membership.

Privacy Policy

Financial and personal information security are of the utmost concern. Your personal, non-public information is stored safely and securely, and only shared with our trusted partners in order to maintain and service your Membership. We will never share non-public information about you unless required or permitted by law. We may offer you special offers we believe is to your benefit, on behalf of trusted third parties.

Updates to these Terms and Conditions

The most recent version of these Terms and Conditions shall be posted online at the Program’s website, www.ScriptsPlus.com. Any changes made to these Terms and Conditions will take effect immediately and apply retroactively to all current Members.


IMPORTANT NOTE ABOUT TELEMEDICINE SERVICES: Telemedicine services are a complement to primary care, not a substitute. If your primary care physician is unavailable, the licensed physicians using this telemedicine platform may be able to help you with common ailments.

Telemedicine is not suitable for use by individuals who need emergency care. If you need emergency care, please dial 911. If you are uncertain as to whether you require emergency care, a physician may be consulted through the telemedicine system to help you make that determination.

Healthcare professionals utilizing the iMD system must abide by all applicable laws, rules and regulations. In some states these laws, rules and regulations may prohibit a doctor from diagnosing a medical condition or prescribing medications in the absence of an in-person examination. A prescription is not guaranteed and will only be issued when clinically appropriate.

Healthcare professionals utilizing the iMD system may, in certain instances, recommend you make an appointment with a physician (preferably your primary care physician) for an in-person examination and may recommend follow-up care.

When using the telemedicine system, it is critical that you describe your symptoms accurately and honestly. Make sure you tell the physician about any medications you are taking. The more information the physician has, the better.

Please understand that telemedicine has limitations that may prevent a physician from diagnosing certain conditions or recommending treatment. In such instances, you should make an appointment with a physician for an in-person examination. You will be asked to provide a health history prior to any consultation along with a consent to receive telemedicine services.

Healthcare professionals using this technology platform are independent professionals and solely responsible for the medical services provided. iMD is not a healthcare provider and does not interfere with the services provided by these independent healthcare professionals